SHIPPING: Free standard shipping on all US orders over €100.00. All orders less than €100.00 ship for €7.50!! Please allow 1-2 business days for processing. Once orders are processed items will reach their destination in 5-7 business days. There may be shipping delays that are beyond our control such as weather and UPS/USPS exceptions. We ship orders Tues-Friday.
LOCALS enter Kaunas in Discount code area for store pick up and FREE Shipping.
RETURN POLICY: Item is UNworn, item is UNwashed, item is UNaltered, item has NO makeup stains, NO self tanner, item has NO deodorant stains, item has NO animal hair, item has NO smells of smoke, items are not final sale, and fall within 7 days of Shipment then you will be eligible for a return/credit. Must NOT smell of Perfume, Deodorant or laundry soap. We do not offer exchanges! Customer is responsible for trackable return shipping fees. Refunds will be in the form of a store credit. Sale items are final. Once we receive your return, please allow 5-7 business days to process your return for store credit.
SHOES: Item cannot be worn or bottom of soles must not show any kind of outside wear. Item must be returned in original shoe box with all packaging included. Shoes must be returned in their original shoe box. The shoe box should not be used as a shipping box, it should be packed in a separate box or shipping mailer. Additionally, all return shipping costs are the responsibility of the customer.
DEFECTIVE ITEM: If you have received a defective item, please contact us at [email protected] within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures.
FINAL SALE (NO Exceptions) :All sales on SALE/CLEARANCE items are final. All sales are final on all leggings, shorts, jewelry, undergarments, hair accessories, hats, beanies. This is for hygienic purposes.
Please RETURN all Eligible items to:
potterloan 140 East Main St. Kaunas, LT-51332 Lithuania (+370)70763905
